This Privacy Policy explains how Knockk - Family Safety Check ("Knockk", "we", "our", or "the App") handles information when you use our application.
Knockk provides family check-ins, safe-arrival journeys, family notifications, safety statuses, and access to emergency assistance information.
We aim to collect and use information only as necessary to provide the features you choose to use.
Depending on the features you use and how the application is configured, Knockk may process the following information:
Knockk allows users to create or join family circles and share check-in information with members of those circles.
Information such as whether a check-in has been completed, whether a check-in has been missed, and related reminder or notification information may be visible to the relevant family circle members.
Please only add people to a family circle when you are authorized to share information with them.
Knockk may use location information for features such as temporary safety journeys or user-initiated safety alerts.
Location access is intended to be associated with the location-based feature you choose to use. The exact availability and behavior of location features may depend on your Android version, device settings, permissions, and the version of Knockk installed on your device.
Knockk does not need location information for basic check-in functionality when a location-based feature is not being used.
You can manage or revoke location permissions through your Android device settings. Revoking permission may prevent certain location-based features from working.
When you start a safety journey, the App may process information such as the selected destination, expected arrival time, journey status, and location information where you have enabled the relevant feature.
Journey information may be shared with the family members you select or with members of the applicable family circle, depending on the feature settings.
Journey-related information may be retained for as long as necessary to provide the journey and related notification features, subject to the application's storage and deletion mechanisms.
Knockk may provide user-initiated safety statuses and SOS notification features.
When you activate an available safety status or SOS feature, information about the alert may be shared with the family members or contacts designated by the feature.
Knockk does not represent itself as an emergency dispatch service. Emergency calls or communications may require separate user confirmation and the appropriate device permissions.
Knockk may provide access to emergency telephone numbers or emergency assistance information, including numbers made available by public authorities.
Emergency contact information provided in the App may change over time. Users should verify the appropriate emergency service for their location when necessary.
Knockk is not a replacement for official emergency services, emergency dispatch, police, medical services, fire services, or professional monitoring.
In an immediate or life-threatening emergency, contact your local emergency authority directly.
Knockk may use notifications for check-in reminders, missed check-ins, journey updates, family safety alerts, and other features you enable.
You can manage notification permissions through your Android device settings. Disabling notifications may prevent you from receiving certain alerts or reminders.
Information processed by Knockk may be used to:
Depending on the application's implementation, certain information may be stored locally on your device and/or processed through services required for family synchronization and notifications.
Information stored locally may remain on your device until you delete the information, clear the application's data, uninstall the App, or use an available deletion feature.
Information processed by online services may be retained according to the applicable service's retention practices.
Knockk may share information with the family members or contacts you select when necessary to provide the family safety features you initiate.
We may also use service providers that process information on our behalf for functions such as hosting, synchronization, notifications, analytics, crash reporting, or other technical services, if those services are used by the App.
Information may also be disclosed when required by applicable law, legal proceedings, court orders, or valid governmental requests.
Knockk may use third-party services to support application functionality. Depending on the version of the App, these may include services for:
Third-party providers may process information according to their own privacy policies and applicable terms.
If advertising is included in the version of Knockk you use, advertising providers may process certain device or advertising information to display and measure advertisements.
This may include information such as advertising identifiers, device information, app information, and ad interaction data, depending on the advertising provider and your device settings.
If Knockk does not contain advertising services, this section does not apply to that version of the App.
We take reasonable measures to protect information processed by the application and the services used to operate it.
However, no electronic storage system, transmission method, or Internet service can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary to provide the relevant features, maintain the application, comply with legal obligations, resolve disputes, or enforce applicable agreements.
You may be able to delete locally stored application data through the App or Android device settings, depending on the available features.
If the App provides an account or family-data deletion feature, information associated with that feature may be deleted according to the applicable deletion process.
Depending on your device and the features you use, you may be able to:
Knockk is intended to be used by families and their members. The App is not intended to knowingly collect personal information from children in violation of applicable law.
Parents or guardians should supervise the use of the App by children where appropriate and should consider the information shared through family safety features.
Knockk may interact with other applications when you choose to make a phone call, send a message, share information, or use another device feature.
Once information is transferred to another application, that application's privacy policy and practices may apply.
We may update this Privacy Policy when the App, its features, services, or applicable legal requirements change.
The updated version will include a revised "Last Updated" date. We encourage users to review this policy periodically.
If you have questions about this Privacy Policy or the privacy practices of Knockk, please contact us at: