Privacy Policy — SkinIQ – AI Skin Scanner
1. Introduction
Welcome to SkinIQ – AI Skin Scanner (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and related services.
By using SkinIQ, you agree to the terms of this Privacy Policy.
2. Information We Collect
We only collect data that is necessary for providing a secure and personalized skin analysis experience.
(a) Information You Provide
- Optional inputs like name, gender, or age (only if entered by the user).
- Images you upload or capture for skin scanning.
- Feedback or inquiries sent via contact forms or emails.
(b) Automatically Collected Information
- Device model, operating system and version.
- App usage statistics and crash logs (collected via analytics tools).
- Non-personal identifiers used to improve the user experience.
Note: We do NOT collect or store any biometric data or sensitive personal information on external servers. All skin images and scans are processed locally on your device or via secure encrypted channels, as described below.
3. How We Use Your Information
We may use your information for the following purposes:
- To analyze and display skin scan results.
- To improve AI accuracy and overall user experience.
- To send notifications or health tips if you opt in.
- To respond to user support requests.
- To ensure compliance with legal obligations and protect against misuse.
4. Data Storage and Security
Your data security is our top priority.
- All images and user entries are processed securely within the app or in encrypted databases when transmission is necessary.
- We use secure communication protocols (HTTPS/SSL/TLS) for all network operations.
- We do not sell, rent, or trade user data to third parties.
5. Third-Party Services
Our app may integrate third-party services such as analytics, notification, and advertising providers. Examples include:
- Google AdMob (for displaying ads)
- Firebase / OneSignal (for analytics & notifications)
These third parties may collect anonymous or aggregated data in accordance with their own privacy policies. We recommend reviewing those policies for details.
6. User Rights (GDPR Compliance)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to access the personal data we hold about you.
- Right to correct inaccurate data.
- Right to request deletion of your data.
- Right to object to or restrict processing.
- Right to data portability.
To exercise these rights, contact us at the email address listed below.
7. Children’s Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete that data promptly.
8. Data Retention
We retain data only as long as necessary to provide app functionality or to comply with legal obligations. You can delete your data at any time by clearing the app storage or uninstalling the app. If you request deletion via our contact email, we will respond and act on your request in accordance with applicable law.
9. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted within the app or on our website, and the “Effective Date” at the top will be updated accordingly. Continued use of the app after changes indicates acceptance of the updated policy.